SDEA :: audits

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As times change, so must the skills of leaders. Good supervisors are critical to the success of any organization. But, if supervisors are not given the training they really need and are simply expected to learn from their mistakes, their departments are bound to fall short of management’s expectations. Make sure your supervisors are prepared with our Supervisory Skills Certificate Program!

The Supervisory Skills Certificate Program has been developed to help new managers and supervisors learn and apply good management principles in their work groups. Using a variety of proven instructional techniques, this twelve week course series builds the essential knowledge and skill that supervisors and managers must possess to be successful both in today’s workplace and in the future. Discussion and exercises are geared for leaders in any stage of their careers - from the new supervisor who needs a basic foundation to the tenured manager who simply needs a refresher. SDEA welcomes hundreds of participants through this workshop series annually. We recognize success by the repeat business of companies sending leaders through the program.

Every participant who satisfactorily completes the course will receive a personalized certificate. The topics covered in this program are listed at the right.

Tuesday, January 13th, 2009 5pm-8pm
$800 / member
$1075 / non member

Download a pdf for the course here.

The Supervisory Skills Certificate program begins Tuesday, January 13th, 2009. The course consists of 12 classes, some of which are not offered individually:

INTRODUCTION

INTERVIEWING BY EXAMPLE

NEW EMPLOYEE ORIENTATION

LEADERSHIP

LEADING IN A TIME OF CHANGE

EMPLOYMENT LAW

COMMUNICATION

TIME MANAGEMENT & DELEGATION

COACHING & COUNSELING

RESOLVING CONFLICT

PERFORMANCE APPRAISALS

REPRIMAND, DISCIPLINE & DISCHARGE

By taking advantage of this amazing program, your organization will save considerably - get 12 courses bundled for the price of 7, if you're a member and 9 if you're are a non member! And once completed your supervisor will receive a personalized certificate. With workforce training, your organization will be filled with tomorrow's leaders.