Dealing With Unacceptable Behaviors

March 17th, 2009
June 23rd, 2009
9am - 4pm

Do you sometimes have trouble dealing
with behaviors you consider rude or unacceptable in your employees? Learn how to identify toxic behaviors and diffuse them before they get out of hand. The practical management methods taught in this workshop will help you restore workforce morale, avoid future disciplinary action and increase productivity levels. Don't let the personal problems of a few damage the sense of well being your workforce deserves.

This workshop will teach participants how to:

• Identify the root causes of performance problems
• Intervene without causing resentment
• Maintain open communication channels with the parties involved
• Turn performance problems around
• Conduct a formal disciplinary conference in case problems persist

March 17th, 2009
$175 / member
$250 / non member

June 23rd, 2009
$175 / member
$250 / non member